Frequently asked questions about web design

It depends on the number of pages and features. Our packages start in the ranges shown on the home page; you'll get an exact, written price after a free consultation — before any work begins.

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Building-credit costs are included in every package. Domain registration, paid apps and other third-party subscriptions (for example a booking or email platform) are billed separately unless we state otherwise in your quote.

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Yes. You own your domain, your content and your website. Nothing is held hostage.

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Every site we build is designed mobile-first and tested on phones, tablets and desktops before launch.

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Absolutely. Redesigns are one of our most common projects — we can keep what works and rebuild the rest.

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Yes. Ongoing maintenance covering updates, backups, security and small content changes is available after launch.

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Your services, service area, contact details, any photos or logo files you have, and examples of sites you like. We'll guide you through the rest.

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Most small-business sites take a few weeks depending on scope and how quickly content and photos come back from you. We confirm your timeline in the project plan.

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Yes. A 50% deposit reserves your build slot and starts the design work, and the remaining 50% is due before your website goes live. The exact amounts are written into your project plan before anything is charged.

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Nothing is due when you request a quote. Once you approve your written quote, you pay the 50% deposit online by card to lock in your start date — $250 on Starter Site, $475 on Growth Site, $1,000 on Custom Web App and $1,100 on Online Store. The final 50% is invoiced when your site is approved and ready to publish.

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The deposit reserves your spot in our build schedule and covers the discovery, design and initial build work, including the building-credit costs bundled into every package. Because that work starts right away, deposits aren't refundable once design begins — but if you cancel before we start, we'll refund it in full.

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Starter Site includes 2 revision rounds, Growth Site 3 and Custom Web App 4. Online Store revisions are scoped per project. A revision round is one consolidated set of changes you send back after reviewing a draft.

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Extra revision rounds are $50 each and can be added at any point — we'll always tell you before a change falls outside your included rounds, never after.

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Yes. Booking and appointment integration with a real database is included in the Growth Site and Custom Web App packages. We connect it to your calendar so requests land where you already work.

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Yes. The Online Store package (starting at $2,200) includes a shopping cart, checkout, Stripe payment processing, inventory setup, order notifications and basic store training. If you only need payments on a regular site, payment integration is a $200 add-on.

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We don't charge a per-order fee. Your payment processor (such as Stripe) charges its own standard card processing rate, billed directly to you — we'll set the account up in your name so the money goes straight to you.

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